1.  A copy of the original invoice showing the purchase of the part requested for return must be provided by the customer.

2.  Contact a Customer Support Representative at 888-686-7278 for return authorization.

3.  The Return Authorization Number must be referenced and clearly marked on the outside of all return packages/parts.                  This will ensure proper handling of the material and speed up processing.

4.  Condition and Type of part may restrict return eligibility:

• All parts returned must be complete, free of damage, current revision and in a saleable condition. 
• Used, weathered and “take off” parts are non-returnable and are subject to rejection.
• Open seal kits, gasket kits and electrical items (switches, solenoids etc) and rubber products are not eligible for return.
• Special Order parts may not be eligible for return.

5.  Parts must be returned within 30 days of return authorization.

6.  Restocking fees will apply:

• 0-30 days = 0%
• 30 days up to 6 months = 15%
• 6 months up to 1 year = 20%
• Parts older than 1 year may not be returned. 

7.   All freight charges will be the responsibility of the customer returning the product.

8.  This policy does not cover warranty returns. 

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